This week my Innovation and Change Coursera Course asked me to ask the customer what they need. For me as a school counsellor, my students are my “customers” and it’s important for me to keep in touch with what they need.
I really appreciate the following video I found about living with schizophrenia because it allows me an opportunity to develop empathy towards students with this condition. I would also recommend it as a resource for sharing with high school students who might need to learn more about this illness.
Erin Luong's Reflections on Counselling, Education, Leadership and Technology 